1.    Are you the real manufacturer?

Yes. We are direct manufacturers of optical transceiver, media converter, POE switch, DAC/AOC cables, Patch cord, Fast connector and so on.

2.    Do you offer Compatible Services?

Yes, we offer compatible service with Cisco, Nortel, Huawei, Extreme, Foundry, Alcatel, Allied, HP, 3COM, Juniper, Enterasys....  

3.    Does Tongsion accept a small order?

Yes, it is available. Tongsion support new projects of our customers and a long-term trustworthy relationship always starts from a small order.

4.    Can you supply OEM products under our brand?

Yes, we are manufacturer, we accept OEM service, you just need send us your detailed requirements.

5.   What payment methods do you support?

The methods are followed: T/T, Trade Assurance, Western Union and PayPal.

6.   Do you support sample service?

Of course, all of our products support sample services, samples are divided into paid and free

7.  What if there is quality problem when we get the goods?

If there is quality problem, you can take pictures for our reference, our QC department will check the problem and give best solutions to you, refund or return.